Karen did a fantastic job of confirming items to ship, then packing them and arranging the movers to remove all items. When I arrived at the apartment all the house hold items were setup and ready to go . Bed was made and all the furniture was setup where we planned to be. This is all completed in one day so my 100 year old aunt could sleep in her own bed that night! I would highly recommend using Karen’s company to anyone who is moving from home to senior live facility.